Terms & Conditions

1. Introduction

Welcome to ak111.win (hereinafter referred to as "ak111", "we", "us", or "the Platform"). These Terms & Conditions ("Terms") constitute a legally binding agreement between ak111 and any individual ("you", "the User", "the Player") who accesses, browses, registers on, or uses any service provided through ak111.win.

By completing the registration process, making a deposit, placing a wager, or otherwise using any feature of the Platform, you acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your account.

These Terms should be read in conjunction with our Privacy Policy and our Responsible Gaming policy, both of which are incorporated herein by reference.

2. Eligibility

Use of ak111.win is subject to the following eligibility requirements, which are strictly enforced:

• You must be at least 18 years of age at the time of registration. ak111 is an adults-only platform and does not permit minors to register or play under any circumstances.
• You must be accessing the Platform from a jurisdiction in which online gambling is not expressly prohibited by applicable law. It is your sole responsibility to determine the legality of online gambling in your jurisdiction before registering.
• You must not be registered as a self-excluded player on ak111 or on any other platform with which ak111 has a reciprocal self-exclusion arrangement.
• You must be acting on your own behalf as a private individual and not as an agent for or on behalf of any third party.
• You must have full legal capacity to enter into a binding contract under the laws applicable to you.

ak111 reserves the right to request proof of age, identity, or address at any time and to suspend or permanently close any account where eligibility requirements cannot be verified to our satisfaction.

3. Account Registration

To access real-money games and sports betting markets on ak111, you must create a personal account. The following conditions apply to all registered accounts:

• One account per person: Each individual may hold only one registered account on ak111.win. Creating duplicate, secondary, or linked accounts ("multi-accounting") is strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of any balances held therein.
• Accurate information: You must provide truthful, accurate, and complete information at the time of registration, including your full legal name, date of birth, residential address, mobile number, and preferred payment method. You are obligated to keep this information current and updated.
• Account verification (KYC): ak111 applies a Know Your Customer (KYC) verification process. You may be required to submit a government-issued photo identification (National ID card, passport, or driving licence) and proof of address before withdrawals are processed or account limits are raised. Failure to complete KYC within the timeframe requested by ak111 may result in withdrawal restrictions.
• Username and password: You are responsible for choosing a strong password and keeping your login credentials confidential. ak111 will never contact you by any means to request your password. Any activity carried out under your account credentials is deemed to have been authorised by you.
• Account closure: You may request closure of your account at any time by contacting our support team at [email protected]. Pending withdrawal requests will be processed before the account is closed, subject to the completion of any outstanding KYC requirements.

4. Deposits & Payments

ak111 supports deposits in Bangladeshi Taka (৳) via the following payment methods: bKash, Nagad, Rocket, and Upay. Additional payment channels may be introduced at ak111's discretion and will be communicated via the Platform.

• The minimum deposit amount is ৳100. Maximum deposit limits per transaction and per day are set by ak111 and may vary by payment method and account verification status.
• All deposits must originate from a payment account registered in your own name. ak111 does not accept deposits from third-party accounts. Any deposit identified as originating from a third party may be reversed and the associated account suspended pending investigation.
• Deposits are generally credited to your ak111 balance within three (3) minutes of confirmation by the payment provider. ak111 is not liable for delays caused by payment processors, network congestion, or technical issues on the part of third-party payment services.
• ak111 does not charge fees on deposits; however, your payment service provider may apply their own transaction charges. Please consult the relevant provider's fee schedule before depositing.
• By depositing funds, you confirm that the funds are not derived from any illegal activity and that you are not using the Platform for money laundering or any other unlawful financial purpose.

5. Withdrawals

Withdrawals from your ak111 balance are subject to the following conditions:

• The minimum withdrawal amount is ৳500. Maximum withdrawal limits apply per transaction, per day, and per week, and are communicated within the Platform's cashier section.
• Withdrawals will be processed to the same payment method and account used for the most recent qualifying deposit. ak111 reserves the right to require additional verification before processing withdrawals to a new or different payment account.
• Standard withdrawal processing time is within twenty-four (24) hours of approval by ak111's payments team, subject to the completion of any outstanding KYC verification. Peak-demand periods may result in slightly longer processing times.
• Bonus funds and winnings derived from bonus play are subject to wagering requirements (see Section 6) before they become eligible for withdrawal.
• ak111 reserves the right to conduct enhanced due diligence checks on withdrawal requests that exceed specified thresholds. During this period, the withdrawal may be temporarily placed on hold. You will be notified if such a review is initiated.
• Attempted chargebacks, disputed transactions, or any form of payment fraud will result in immediate account suspension and may be reported to the relevant authorities.

6. Bonuses & Promotions

ak111 offers a range of promotional incentives including welcome bonuses, reload bonuses, free spins, cashback awards, and seasonal promotions. All bonuses are governed by the following general conditions, supplemented by any specific terms attached to each individual promotion:

• Wagering requirements: Unless stated otherwise in the specific promotion terms, bonus funds must be wagered a minimum number of times (the "wagering requirement") before any winnings derived from those funds can be withdrawn as real money. The applicable wagering multiplier for each promotion is stated clearly in that promotion's terms.
• Eligible games: Not all games contribute equally to wagering requirements. Live dealer games, table games, and certain high-RTP slot titles may contribute at a reduced rate or not at all. Full contribution rates are listed in each promotion's specific terms.
• Bonus expiry: Bonuses that are not claimed or wagering requirements that are not met within the applicable expiry period will be forfeited automatically. Expired bonuses cannot be reinstated.
• One bonus at a time: Only one bonus may be active on your account at any given time unless the specific promotion terms explicitly state otherwise.
• Abuse and fraud: ak111 actively monitors bonus activity for signs of abuse, including but not limited to: low-risk arbitrage betting, systematic play designed to exploit wagering requirements, and coordinated multi-account bonus claiming. Any account found to be engaged in bonus abuse will have all bonus funds and associated winnings voided and may be permanently suspended.
• ak111 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes will not affect bonuses already credited to a player's account before the change takes effect.

7. Betting Rules

All sports bets and casino wagers placed on ak111 are subject to the following general rules. Sport-specific and game-specific rules are published in the relevant sections of the Platform and form part of these Terms by reference.

• All bets are final once confirmed by the Platform. ak111 does not accept requests to cancel, amend, or void a confirmed bet except where expressly permitted by the rules applicable to a specific market or game type.
• In the event of a technical fault, system error, or incorrect odds being displayed, ak111 reserves the right to void affected bets and refund stakes at its sole discretion. This applies equally to sports markets and to casino games where a demonstrable technical malfunction has occurred.
• Cricket odds and market availability on ak111 cover BPL, IPL, T20 World Cup, and other international fixtures. Markets may be suspended or voided due to events beyond ak111's reasonable control, including match abandonment, weather delays, or decisions by the relevant governing body (e.g., ICC, BCB).
• Maximum win limits apply per bet, per market, and per day. These limits are displayed in the bet slip and in the Platform's betting rules section. ak111 reserves the right to limit stakes or decline bets from any account at its sole discretion without providing a reason.
• The use of any automated betting system, bot, script, or algorithm to place bets on ak111 is strictly prohibited and will result in immediate account suspension.

8. Prohibited Conduct

The following conduct is expressly prohibited on ak111.win. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, voiding of all balances, and referral to law enforcement where appropriate:

• Registering or operating more than one account on the Platform (multi-accounting).
• Providing false, inaccurate, or misleading information at registration or at any point during the account verification process.
• Using the Platform for any money-laundering, terrorist financing, or other financial crime purpose.
• Exploiting software vulnerabilities, glitches, or errors in any game or system on the Platform for financial gain.
• Colluding with other players in poker, live dealer games, or any other competitive game format to gain an unfair advantage.
• Initiating chargebacks or payment disputes in bad faith after wagering deposited funds.
• Threatening, harassing, or abusing ak111 staff or other users in any communication channel.
• Attempting to reverse-engineer, decompile, or otherwise interfere with any software or technology used on the Platform.
• Using a VPN, proxy, or other means to circumvent geographic or account restrictions imposed by ak111.

9. Intellectual Property

All content on ak111.win, including but not limited to text, graphics, logos, button icons, images, audio clips, game interfaces, and software, is the property of ak111 or its content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from ak111.win without the prior written consent of ak111. Any unauthorised use of Platform content will constitute an infringement of ak111's intellectual property rights and may be subject to legal action.

Game content, including slot titles, live dealer interfaces, and betting markets, may be the intellectual property of third-party providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) and is licensed to ak111 for use on this Platform. Separate intellectual property rights held by those providers are not affected by these Terms.

10. Privacy & Data

ak111 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also accept the Privacy Policy in its entirety.

In summary, ak111 collects personal data necessary to operate user accounts, process payments, comply with KYC and anti-money-laundering obligations, and improve Platform performance. Data is not sold to third parties for commercial marketing purposes. For the full details of how your data is used, retained, and protected, please review the Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by applicable law, ak111, its directors, officers, employees, agents, and licensors shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or other intangible losses arising from your use of or inability to use the Platform.
• Any interruption, suspension, or termination of service, whether due to scheduled maintenance, technical failure, or circumstances beyond ak111's reasonable control (including, without limitation, acts of God, internet outages, or government action).
• Any loss suffered as a result of your failure to keep your login credentials secure or as a result of unauthorised access to your account where such access was facilitated by your own negligence.
• The accuracy, completeness, or legality of any third-party content, games, or services accessible through or linked from the Platform.

Nothing in these Terms limits ak111's liability for death, personal injury, or fraud caused by our own wilful misconduct or gross negligence, or any other liability that cannot be excluded or limited by law.

The Platform and all its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Responsible Gaming

ak111 is committed to promoting responsible gambling and providing players with the tools they need to maintain control over their gaming activity. The following tools are available to all registered players:

• Deposit limits: Set daily, weekly, or monthly deposit caps to manage your spending.
• Session time reminders: Receive alerts after a set period of continuous play.
• Self-exclusion: Voluntarily suspend your account for a defined period (minimum 6 months) or permanently. Self-exclusion requests are actioned within 24 hours of receipt.
• Reality checks: Periodic on-screen notifications displaying the amount wagered and time spent in the current session.

If you believe you or someone you know may have a gambling problem, please visit our dedicated Responsible Gaming page for detailed guidance and links to external support organisations. ak111 staff are also available around the clock at [email protected] to assist with any responsible gaming requests. This platform is strictly for players aged 18 and above.

13. Amendments to These Terms

ak111 reserves the right to update, amend, or replace these Terms at any time. Where a change is material, ak111 will provide reasonable notice to registered users, which may take the form of an on-screen notification upon login, an email to your registered address, or a prominent notice on the Platform homepage.

Your continued use of the Platform following the effective date of any revised Terms constitutes your acceptance of those revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and contact support to arrange closure of your account.

14. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable international online gaming regulations and the internal policies of ak111.

In the event of a dispute regarding a bet, game outcome, payment, or any other matter relating to your ak111 account, you should first contact our support team at [email protected] with full details of the issue. ak111 will endeavour to resolve all disputes within ten (10) business days of receipt of a complete complaint submission. ak111's decision on disputed matters, rendered after a thorough internal review, shall be final and binding.

15. Contact Information

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact the ak111 support team. Support is available around the clock, every day of the year.